Privacy Policy for Balune
Effective Date: April 16, 2025
Welcome to Balune, a social gaming app designed to connect people beyond the surface through emotional flow, gamified interaction, and authentic expression. Your privacy is important to us, and this Privacy Policy explains how Yosef Milot Industries Inc. ("Balune," "we," "us," or "our") collects, uses, shares, and protects your information.
1. Information We Collect
We collect the following types of information:
a. Information You Provide Directly:
• Profile information: name, age, gender identity, pronouns, photos, videos, voice recordings, and mood settings.
• Personal preferences: gaming intentions, relationship style, values, etc.
• Communications: messages, likes, responses to prompts, calendar interactions.
• Account credentials: email address, phone number, password.
b. Information Collected Automatically:
• Device and usage information: IP address, device type, OS, app version, browser type, language.
• Activity data: game participation, match preferences, in-app behavior.
• Location data: coarse or precise geolocation if enabled.
c. Information from Others:
• Referrals or invitations from other users.
• Verification data via third-party services (e.g., Apple, Google).
2. How We Use Your Information
Balune uses your information to:
• Create and manage your profile.
• Match and connect you with compatible users.
• Facilitate communication, date scheduling, and interactions.
• Improve our features through usage analytics and AI insights.
• Provide personalized experiences, including mood-driven content.
• Detect and prevent fraud, spam, and security incidents.
• Comply with legal obligations.
3. Sharing of Your Information
We may share your information with:
• Other users: as part of your public profile, game participation, or mutual interaction.
• Service providers: for hosting, analytics, payment processing, and support.
• Legal authorities: when required by law, subpoena, or to protect our rights.
• Business partners: only with your consent, in case of promotions or collaborations.
4. Your Privacy Controls
You can manage your privacy through:
• Profile visibility settings.
• Mood and match preferences.
• Notification settings.Communication controls (e.g., block or report users).
• Data access and deletion requests via Account Settings or by contacting hello@balune.app.
5. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by law. You may delete your account at any time.
6. Security
We implement administrative, technical, and physical safeguards to protect your information. However, no platform can guarantee absolute security.
7. Children's Privacy
Balune is intended for users 18 and older. We do not knowingly collect data from anyone under 18. If we become aware of such data, we will delete it.
8. Changes to This Policy
We may update this policy periodically. We will notify you of material changes via app notification or email.
9. Contact Us
If you have questions or concerns, reach out to us:
Email: hello@balune.app
Yosef Milot Industries Inc.
10. International Users
If you access Balune outside the U.S., you agree that your data may be transferred to and processed in the U.S. or other countries where we or our service providers operate.
By using Balune, you consent to this Privacy Policy and our Terms of Service.
Face Data Policy
Our app uses AWS Rekognition to provide certain features that require facial analysis. We arecommitted to protecting your privacy and ensuring that face data is handled securely and responsibly.
What We Collect
• When you upload a photo for profile verification or moderation, AWS Rekognition analyzes the image to detect a face, confirm it matches your profile, and ensure it meets our community standards.
• We do not collect or store biometric identifiers such as Apple’s Face ID or raw facial scans.
How We Use Face Data
• Profile Verification: Confirm that the person in your profile photo is you.
• Content Moderation & Safety: Ensure uploaded photos are real and appropriate.
• User Experience Enhancements: Improve photo clarity and usability (e.g., detecting smiles, eyes open).
• Face data is never used for advertising, tracking, or marketing.
Sharing
• Face data is not shared with any third parties, advertisers, or external entities.
• Processing occurs only within AWS Rekognition under strict security standards.
What We Collect
• When you upload a photo for profile verification or moderation, AWS Rekognition analyzes the image to detect a face, confirm it matches your profile, and ensure it meets our community standards.
• We do not collect or store biometric identifiers such as Apple’s Face ID or raw facial scans.
Storage & Retention
• Face data may be processed on secure AWS servers (U.S. regions).
• Data is retained only for the time required to complete verification or moderation.
• Once the process is complete, data and facial embeddings are discarded.
• We do not maintain permanent facial recognition databases.
Your Control
• Use of face data is entirely optional and only occurs when you choose to use features such as profile verification.
